Terms of Service
Who you are dealing with: BatchRender is a software product operated by an independent software developer based in Nicosia, Cyprus (the "developer"). In these Terms, "we", "us", or "our" refers to the developer; "you" refers to the individual or entity using the software.
By downloading, installing, or using the BatchRender software, or by completing a purchase via batchrender.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the software.
1. Eligibility
You must be at least 16 years old to use BatchRender. If you are using the software on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
2. Purchases and Merchant of Record
Purchases of BatchRender licenses are processed by Lemon Squeezy, which acts as the merchant of record for the transaction. Lemon Squeezy is responsible for collecting payment, handling applicable VAT or sales tax, issuing invoices, and managing payment-related disputes. By completing a purchase, you also agree to Lemon Squeezy's terms and privacy policy. We deliver the software license you purchase and provide technical support directly.
3. License Grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use BatchRender on the number of machines specified in your purchased plan or, in the case of the trial version, on a single machine for evaluation purposes. The license is granted for personal or commercial use within your own business; it is not a sale of the software.
4. Restrictions
You may not, except to the extent expressly permitted by mandatory applicable law:
- redistribute, resell, sublicense, rent, or lease the software;
- reverse-engineer, decompile, or disassemble the software, except where such activity is permitted by mandatory law (for example, EU Directive 2009/24/EC for interoperability);
- share, publish, or otherwise disclose your license key to any third party;
- remove or alter any proprietary notices, watermarks (where applicable to the trial), or branding embedded in the software;
- use the software in a manner that violates applicable law or infringes the rights of others.
5. Trial Version
A free trial version of BatchRender is available without charge. The trial is fully functional except that exported videos contain a visible watermark. The trial may be used for an unlimited duration; upgrading to a paid license removes the watermark. We may modify or discontinue the trial at any time.
6. Updates
Free updates are included for the period stated in your purchased plan (typically one year for indie plans, two years for higher tiers). After the included update period, the software you purchased continues to function for the licensed machines, but new releases require a renewal. We reserve the right to release updates that change or remove non-essential features.
7. Refunds and Cancellation
Refund requests are handled in accordance with our Refund Policy. EU consumers have a statutory right to withdraw from distance contracts within 14 days. For digital content delivered immediately upon purchase, you expressly acknowledge at checkout that the right of withdrawal is waived once the license is delivered. Notwithstanding this waiver, we offer a discretionary 14-day money-back guarantee as set out in our Refund Policy.
8. Intellectual Property
BatchRender, including its source code, binaries, documentation, branding, and all related intellectual property, remains the exclusive property of the developer. These Terms do not transfer any ownership rights. You retain full ownership of any media files, projects, and outputs you create using the software.
9. Disclaimer of Warranties
To the maximum extent permitted by applicable law, BatchRender is provided "AS IS" and "AS AVAILABLE", without warranty of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the software will be uninterrupted, error-free, or compatible with all hardware or third-party software. You bear the entire risk as to the quality and performance of the software. This section does not limit any rights you may have as a consumer under mandatory applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will the developer be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or loss of goodwill, arising out of or in connection with your use of (or inability to use) the software, even if advised of the possibility of such damages. Our total cumulative liability arising under or in connection with these Terms shall not exceed the amount you paid to us (or to Lemon Squeezy on our behalf) for the software during the twelve (12) months preceding the event giving rise to the claim, or fifty euros (EUR 50), whichever is greater. Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, or any other liability that cannot be excluded by applicable law.
11. Indemnification
You agree to indemnify and hold harmless the developer from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or your unlawful use of the software.
12. Termination
We may suspend or terminate your license if you materially breach these Terms. Upon termination, you must cease all use of the software and destroy any copies in your possession. Sections 8, 9, 10, 11, 13, and 14 survive termination.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Nicosia, Cyprus, except that EU consumers retain the right to bring proceedings in the courts of their country of residence under applicable mandatory consumer-protection law.
14. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy, EULA, and Refund Policy, constitute the entire agreement between you and the developer regarding the software and supersede all prior or contemporaneous communications.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect.
- No waiver. A failure to enforce any right does not constitute a waiver of that right.
- Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including network outages, third-party service failures, natural disasters, or government actions.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a sale, merger, or transfer of the BatchRender product.
- Changes to these Terms. We may update these Terms from time to time. Material changes will be communicated via the website. Continued use after changes constitutes acceptance.
15. Contact
Questions about these Terms: support@batchrender.com